WHAT IS THE CANCELLATION POLICY?

If you cannot attend an Event for which you have registered, please contact FT as soon as possible. To find out more about the cancellation process please visit our FT Live Terms and Conditions page.

CAN I TRANSFER MY TICKET?

If you would like to transfer your ticket to another person, please contact the FT Live Customer Services team.

I AM TRYING TO LOG IN USING MY EMAIL ADDRESS BUT IT DOESN'T WORK?

Check your email inbox to find your original confirmation email, and double check it was sent to the email you're attempting to login with. Make sure you check your spam or promotions folders to ensure it didn't get trapped there. If you are still having difficulty logging in, please contact our Ticket Officer Toby for support.

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