TECHNICAL QUERIES
THE SOUND IS COMING OUT OF A DIFFERENT DEVICE. WHAT CAN I DO?
To toggle between multiple outputs connected to your device (e.g. internal speakers, headphones and AirPlay), click the gear icon ⚙️ on the top right of the live-streamed session. You will then be able to select which output and input devices should be used.
MY DEVICE IS CONNECTED PROPERLY, BUT I CAN'T HEAR ANYTHING
If you're confident everything is connected properly, your devices might be accidentally connected to another tool or application. Make sure tools like Zoom, Google Hangouts, WhatsApp, Go To Meeting etc. have been closed prior to starting the session.
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IS THERE A RECOMMENDED INTERNET BROWSER?
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